1. mC-Label3 Top Page
  2. Troubleshoot - Need Support

  Safety Information

  • Installation Notes
  • Handling
  • Maintenance
  • Power
  • Safety Standard Description
  •   Check

  • Check Accessories
  • Check Model
  • Check Replacement Parts
  •   Installation

  • Connect USB Cable
  • Connect LAN Cable
  • Connect AC Adapter
  • Set Up External Devices
  •   Setup

  • Media Settings
  • Install Driver
  • Use App
  • Connect Tablet/PC
    (Bluetooth)
  • Connect Tablet/PC
    (LAN)
  • Switch USB-C Function
    (Power supply/Communication)
  • Advanced Settings (LAN)
  •   Basic Operations

  • Part Names and Functions
  • Turn On/Off Power
  • Paper Setup
  • Self-Printing
  •   Convenient Functions

  • Initialize Communication Settings
  • Use Star Micronics Cloud Services
  • Use Label Builder
  • Use One Touch Label
  • Use Star SteadyLAN
  • Use Star TetherLAN
  • Use Star CloudPRNT
  •   Use External Devices

  • Use Optional Products
  • Use Peripherals
  • Use Third-party External Devices
  •   Troubleshoot

  • FAQ
  • LED Display
  • Paper Jam
  • Need Support
  •   Maintenance

  • Parts Cleaning (When Using Label Paper)
  • Parts Replacing
  • Maintenance (When Using Thermal Paper)
  •   General Specifications

  • Device Specifications
  • Need Support

    Please refer to mC-Label3: FAQ before making inquiries, and if the information provided therein does not help solve your problem, please contact the seller.

    Before you make inquiries

    Prepare the following information in advance.

    • Model name
      In the red frame shown belowModel name
    • Serial number
      In the green frame shown below16-digit number
    • Types of device, operating system (version) and software being used
    • Details of the trouble
    The model name and serial number are indicated on the standard indication sticker located on the bottom of the main unit. The model name is indicated on the right of the product logo at the top. The serial number is indicated after "No." under the product logo.
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