Connect Tablet/PC (Bluetooth)

Connect (pair) the mC-Label3 main unit to a tablet or PC.
<MCL32CBI only>Check Model

There are some restrictions related to connecting multiple devices to a single printer. Make appropriate connections to suit your environment.
Precautions for Using Multi-interface <MCL32CBI only>

It is convenient to use the dedicated app when setting a connection with a tablet or PC.
For details, refer to Use App.

Check the name of the device beforehand

Depending on the product, the "Device Name" displayed when pairing is different, and can be checked via [Dev Name] of ***Bluetooth Information*** printed via Self-Printing.

If you do not use a dedicated app, the setting method varies depending on the OS of the device you are using.

Connect from an iOS device

Connect from an Android device

Connect from a Windows device

Connect from an iOS device

The following steps must be performed after mC-Label3 is turned on. Turn power on

Note

Set the USB-C function to “Power Supply Only mode” in advance when using Bluetooth communication with the printer while charging on the USB-C port of the printer. Switch USB-C Function

1. Pairing with printer

Open the setting screen of the tablet and select Bluetooth.

Turn Bluetooth On.

Select the desired device name (mC-Label3-XXXXX).
If the device name was changed, select the device name that it was changed to.

If you are unable to connect, please refer to FAQ - Cannot establish Bluetooth communication.

2. Confirm that it has connected

When connection is completed, "Connected" will be displayed next to the device name.

Important notes when [New Pairing Permission] is set to OFF

When [New Pairing Permission] is set to OFF, re-pairing with already connected tablets and new pairings with other tablets are not permitted due to enhanced security.
When [New Pairing Permission] is set to OFF, do not perform "Forget Device" on the [Settings] screen for the already connected tablet.
If you accidentally delete the device, then perform Initialize Communication Settings, and re-pair the tablet.

If you wish to perform a new pairing, change the [New Pairing Permission] setting from OFF to ON in Star Quick Setup Utility [Change Printer Settings] - [Bluetooth Settings] and tap [Apply].

For details on Star Quick Setup Utility, refer to Use App.

Connect from an Android device

The following steps must be performed after mC-Label3 is turned on. Turn power on

1. Pairing with printer

Set Bluetooth to "ON".

Select "Settings" on the tablet screen, and open "Connected devices".

Select "Pair new device".

Select the desired device name (mC-Label3-XXXXX).
If the device name was changed, select the device name that it was changed to.

If you are unable to connect, please refer to FAQ - Cannot establish Bluetooth communication.

2. Confirm that it has connected

Once pairing is complete, the device name will be displayed under "Saved devices".

Important notes when [New Pairing Permission] is set to OFF

If you wish to perform a new pairing, change the [New Pairing Permission] setting from OFF to ON in Star Quick Setup Utility [Change Printer Settings] - [Bluetooth Settings] and tap [Apply].

For details on Star Quick Setup Utility, refer to Use App.

Connect from a Windows device

The following steps must be performed after mC-Label3 is turned on. Turn power on

Windows11 / 10

1. Pairing with printer

Windows11

Open [Settings], and select [Bluetooth & Devices] - [Devices] from the Windows Start menu.

Windows10

Open [Settings] - [Devices] - [Bluetooth & other devices] from the Windows Start menu.

Turn Bluetooth On.

Select [Printers & scanners] - [Add a printer or scanner].

Select the device name (mC-Label3- XXXXX) to be connected and click or tap [Add device].
If the device name was changed, select the device name that it was changed to.

If you are unable to connect, please refer to FAQ - Cannot establish Bluetooth communication.

2. Confirm that it has connected

When connection is completed, "Paired" will be displayed.

Note

After a while, "Driver is unavailable" will be displayed, however, pairing is completed.

3. Check the virtual COM port

The virtual COM port is needed when creating a printer queue using “Star Windows Software”.
For details on "Star Windows Software", refer to Use App.
Open [Windows (System) Tools] - [Control Panel] from “All App” in the Start menu, and start [Devices and Printers]. Select the printer to be checked, right-click on it and select [Property].

Check the connected virtual COM port on the hardware tab.

The device name created here cannot be used for the destination specified when printing from a Windows application. Create a separate printer queue using Star Windows Software.
For details Star Windows Software, refer to Use App.

Important notes when [New Pairing Permission] is set to OFF

When [New Pairing Permission] is set to OFF, re-pairing with already connected tablets/PCs and new pairings with other tablets are not permitted due to enhanced security.
If [New Pairing Permission] is OFF, do not perform "Remove Device" from connected (paired) tablets or PCs.
If you accidentally delete the device, then perform Initialize Communication Settings, and re-pair the tablet.

If you wish to perform a new pairing, then change the [New Pairing Permission] setting from OFF to ON in the "Bluetooth Utility”.

For details on Bluetooth Utility, refer to Use App.