Maintenance (When Using Thermal Paper)

To enable comfortable and safe use, conduct maintenance periodically.
Before conducting maintenance, take note of the information in Safety Information - Maintenance.

Perform Parts Cleaning (When Using Label Paper) when using label paper.

Printer's external maintenance

1. Turn power off

  • Turn the power off, and disconnect the power plug of the AC adapter from the electrical outlet. Connect AC Adapter

External view
  • Wipe off the dirt on the plastic section using a soft, dry and clean cloth.
  • If it is very dirty, soak a soft cloth in water containing a very small amount of neutral detergent, completely squeeze the cloth and gently wipe off the dirt. Wipe off any moisture using a soft, dry cloth.

Caution

  • Do not use neutral detergent without diluting it. Otherwise, it will cause plastic parts to change color or deteriorate.
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Interior maintenance

1. Turn power off

  • Turn the power off, and disconnect the power plug of the AC adapter from the electrical outlet.

2. Open the printer cover

  • Pull the opening lever to open the printer cover .

Thermal head (green frame)
  • Put an alcohol solvent (ethanol, isopropyl alcohol) on a cotton swab (or soft cloth) and wipe the thermal area of the thermal head.
  • Remove the blackened paper powder from the surface of the thermal head.

Caution

  • Because special treatment such as non-adhesive coating is performed for the cutter, stationary knife and platen roller (red frame), never use an alcohol solvent for them.
  • The thermal head is a part that can easily be damaged. Use a soft cloth and carefully clean the head so it does not get any scratches.
  • Do not clean the thermal head immediately after printing when it is still hot.
  • There is risk that static electricity may damage the head after the thermal head is cleaned so be careful about static electricity.
  • Turn the power on only after the alcohol has completely dried.
Interior of printer
  • Remove any debris, dust and paper particles with a dry and soft cloth.

Caution

  • Because special treatment such as non-adhesive coating is performed for the cutter, stationary knife and platen roller (red frame), never use an alcohol solvent for them.
  • Avoid using air when removing debris, dust and paper powder from the vicinity of the paper roll storage space.
    When air is used, the debris, dust and paper powder may be blown into the deep section of the printer, causing malfunction and such.
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