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If that does not solve your problem, then contact the seller.

Before you make inquiries

Prepare the following information in advance.

  • Product name ( POP10 / POP10CI / POP10CBI ) Check Model
  • Serial No.
    (the serial number is 16 digits and is located in the following location.)
    It is a standard printed seal in which the number starts with No., and it is located to the front of the underside of the main unit.
  • Types of device, operating system (version) and software being used
  • Details of the trouble
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