Connect Tablet/PC : mPOP Online Manual

Connect Tablet/PC (Bluetooth)

Connect mPOP with a tablet or a PC.
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Bluetooth and USB-B cannot be connected simultaneously for the host device. Make appropriate connections to suit your environment.
Precautions When Using Communications Interface

It is convenient to use the dedicated app when setting a connection with a PC, tablet, or other device.
For details, refer to Use App.

Check the name of the device beforehand

Depending on the product, the "Device Name" displayed when pairing is different, and can be checked via [Dev Name] of ***Bluetooth Information*** printed via Self-Printing.

The setting method depends on the OS of the device you are using.

iOS

Android

Windows

iOS

The following steps must be performed after the power of mPOP has been turned on. Turn power on

1. Turn Bluetooth on

Open the setting screen of the tablet and select Bluetooth.

Turn Bluetooth from Off to On.
Select "STAR mPOP-xxxxx" from Devices.
If the device name was changed, then select the device name that it was changed to.

If you are unable to connect, please refer to FAQ - Cannot connect the tablet.

2. Confirm that it has connected.

When connection is completed, "Connected" will be displayed next to the device name.

Change [New Pairing Permission] setting from ON to OFF.

Change the following setting to strengthen security by preventing unauthorized connection from tablets other than that connected.

Start "Star Quick Setup Utility" and connecting to the target mPOP, tap [Printer Settings]-[Bluetooth Settings].
Turn [New Pairing Permission] setting from ON to OFF, and tap [Apply].
For details of "Star Quick Setup Utility", refer to Use App.

Important notes when [New Pairing Permission] is set to OFF

When [New Pairing Permission] is set to OFF, because it is in a state where security is increased, re-pairing with already connected tablets and new pairing with other tablets are not allowed.

If [New Pairing Permission] is set to OFF, do not go to the [Settings] screen for the already connected tablet and perform "Forget Device".
If you accidentally delete the device, then perform Initialize Bluetooth and re-pair the tablet again.

If you wish to perform a new pairing, then change the [New Pairing Permission] setting from OFF to ON in the "Star Quick Setup Utility" [Printer Settings]-[Bluetooth Settings] and tap [Apply].
For details of "Star Quick Setup Utility", refer to Use App.

Android

The following steps must be performed after the power of mPOP has been turned on. Turn power on

1. Turn Bluetooth ON

Open the setting screen of the tablet.

Select Bluetooth.

Turn Bluetooth from Off to On.
Select "STAR mPOP-xxxxx" from the list of devices.
If the device name was changed, then select the device name that it was changed to.

If you are unable to connect, please refer to FAQ - Cannot connect the tablet.

2. Confirm that it has connected.

Change [New Pairing Permission] setting from ON to OFF.

Change the following setting to strengthen security by preventing unauthorized connection from tablets other than that connected.

Important notes when [New Pairing Permission] is set to OFF

When [New Pairing Permission] is set to OFF, because it is in a state where security is increased, re-pairing with already connected tablets and new pairing with other tablets are not allowed.

Windows

The following steps must be performed after the power of mPOP has been turned on.
Turn power on

Windows 11/10

Windows 8.1/7

Windows 11/10

1. Pairing with printer

Windows11

Open [Settings] from the Windows Start menu, select [Bluetooth & devices] - [Devices].

Windows10

Open [Settings] from the Windows Start menu, select [Devices] - [Bluetooth & other devices].

Turn Bluetooth On.

Select [Printers & scanners] - [Add a printer or scanner].

Select the desired device name (STAR mPOP-XXXXX), and click or tap [Add device].
If the device name was changed, then select the device name that it was changed to.

If you are unable to connect, please refer to FAQ - Cannot connect the tablet (cannot pair up with Bluetooth).

2. Confirm that it has connected

When connection is completed, "Connected" will be displayed.

Note

After a while, "Driver is unavailable" will be displayed, however, pairing is completed.

3. Confirm the virtual COM port

The virtual COM port is required when creating a printer queue using "Star Windows Software".
For details of "Star Windows Software", refer to Using the software.
Open the control panel from the start menu, start "Devices and Printers". Select the desired printer, right click and select the "properties"

Confirm the connected virtual COM port on the "Hardware" tab.

The device name created here cannot be used for the destination specified when printing from a Windows application. Create a separate printer queue using "Star Windows Software".
For details on "Star Windows Software", refer to Using the software.

Windows 8.1/7

1. Pairing with printer

Open the control panel from the start menu.
Start "Device and Printers" and click [Add a device].

Select the desired device name (STAR mPOP-XXXXX), and click or tap [Next].
If the device name was changed, then select the device name that it was changed to.

Pairing is then performed.

If you are unable to connect, please refer to FAQ - Cannot connect the tablet (cannot pair up with Bluetooth).

2. Confirm that it has connected

When pairing is completed, the name of the device added will be displayed in "Devices and Printers".

3. Confirm the virtual COM port

The virtual COM port is required when creating a printer queue using "Star Windows Software".
For details of "Star Windows Software", refer to Using the software.
Select the desired printer, right click and select the "properties"

Confirm the connected virtual COM port on the "Hardware" tab.