Handling

This section contains safety information for preventing harm to users of this product, to third persons, and damage to property.
Carefully read before using this product and use the product properly.

We are not liable for any damage that occurs as a result of incorrect use other than those detailed in the safety information or in the manual for this product, or for any damage that occurs due to repairs/changes made by a third party who is not part of our company or specified by our company.

Warning symbols

Caution for static electricity: Do not touch the print head as it may be damaged by static electricity accumulated in the human body.
Caution for burns: The print head may be hot.
Do not touch the print head. There is a risk of burns.
Caution for electric shock: The device contains high-voltage parts. Touching these parts may result in electric shock.
Do not remove the fixed screw if you are not a service person.
Caution for operation: When the relevant section is removed, a moving part appears.
There is a risk of injury if you touch moving parts. Use extra caution when handling.
Caution for injury: Be careful. Moving parts may cause injury if touched.

Warning

  1. Immediately turn the power off and pull the power plug out of the electrical outlet if it emits heat, smoke, abnormal smells or abnormal sounds. Then contact the seller.
    If use of the product is continued, fire or electric shock may occur.
  2. Do not dissemble, repair or modify.
    Doing so may cause fire, electric shock or injury.
  3. Do not use any power sources other than the specified one.
    If a power source other than that specified is used, it may lead to electrical shock, or cause fire.
  4. When pulling out the power plug, always pull the plug and not the cable.
    Otherwise, the power cable may be damaged, and a short circuit, fire or electric shock may occur.
  5. Do not damage, modify, forcefully bend, pull, twist, put a heavy object on, or squeeze the power cable.
    Otherwise, the power cable may be damaged, and a short circuit, fire or electric shock may occur.
  6. Do not use a damaged power cable or power plug, or loose electrical outlet.
    Otherwise, it may cause a short circuit, fire or electric shock.
  7. Do not touch the power plug with wet hands.
    Doing so may cause electric shock.
  8. For the standard model, use extra caution when touching the cutter blade during cleaning or parts replacement. This may cause injury.
    - There is a cutter inside the paper exit, so do not touch the blade even when it is not operating, as well as when it is operating.
    - The printer cover will be opened when exchanging the paper roll but since there is a cutter inside the printer cover, do not bring your face or hands close to the cutter blade when the printer cover is opened.
  9. If foreign matter such as liquid or metal fragments get inside this product, immediately cut off the power and pull the power plug out of the electrical outlet. Then contact the seller.
    If use of the product is continued, fire or electric shock may occur.

Caution

  1. If the product will not be used for a long time, pull the power plug out of the electrical outlet to ensure safety.
  2. When connecting or removing a cable, remove the power plug for both this product and the PC from the electrical outlet to ensure safety.
  3. Be careful not to forcibly pull the connected USB cable, LAN cable, power cable, or cash drawer cable.
  4. When disconnecting a cable, always grasp the plug part, and make sure that no excessive force is applied to the connector on the printer side.
  5. It is recommended to replace the platen roller once per 1 to 2 years because its performance degrades over time. <Standard Model>
  6. If dirt, such as glue, adheres around the cutter, remove it.<Standard Model>
  7. Use the printer with the printer cover and the rear cover attached.
  8. Do not open the cover during printing or when the cutter is being operated.
  9. Do not pull out the paper while the printer cover is closed.
  10. Be careful not to get your hands trapped when opening or closing the cover.
    There is the risk of injury.
  11. As the heating element in the thermal printer head and the driver IC part can be easily damaged, do not allow direct contact with metals, sand paper and such.
  12. Do not conduct printing with a wet printing head caused by condensation and such.
  13. If the thermal sheet has a large amount of [Na+, K+, or Cl-] then the life of the thermal printer head may be drastically shortened. We recommend using products with ion concentration of Na+ 500 ppm, K+ 150 ppm, Cl- 300 ppm or less.
  14. Use in accordance with indicated environmental specifications. Even if the environmental temperature/humidity is within specifications, avoid drastic environmental condition changes. Environment suitable for using this product is as follows.
    Operational temperature: 5°C to 45°C
    However, when you want to charge your smartphone or tablet from the printer, use both the printer and device within the temperature range that satisfies the environmental specifications of the respective products.
    When you use label paper, use the printer within the range that satisfies environmental specifications set to the printer and label paper.
  15. If you are using drivers provided by Star Micronics, limit the maximum number of devices connected to a single host device and LAN interfaces to 10.
  16. When disposing of this product, be sure to follow local ordinances and regulations.
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