Need Support

Please refer to mC-Connect Drawer：FAQ before making inquiries, and if the information provided therein does not help solve your problem, please contact the seller.

Before you make inquiries

Prepare the following information in advance.

  • Product serial number
    In the green frame shown below16-digit number
    The product serial number can be checked on the Product Information Label temporarily attached to the bottom of the product or on the ID label.
  • Types of device, operating system (version) and software being used
  • Details of the trouble
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