Use Star Micronics Cloud Services
Available services vary depending on the firmware version of your printer.
You can check the firmware version by self-printing the printer.Self-Printing
In addition, you can update the firmware (F/W) from the dedicated app.Use App
If you connect the printer to Star Micronics Cloud Services, helpful cloud services for operating your store is available for free.
Services for stores
- You can check the printer status and the number of receipts in the graph.
- You can check the digitized receipt data in the cloud at any time.
- You can configure the setting for issuing paper coupons and manage the schedule in the cloud.
Services for developers
- The printer status and receipt printing data can be acquired by Web API.
- The printer settings can be configured remotely by Web API.
- The Start Quick Setup Utility display items can be customized.
A wide range of other services will be also available. For details, please access the following website.
Setup Procedure
Follow the procedure below to perform setup.
1. Connect the printer to the Internet
2. Create a Star Micronics Cloud Services account and register a printer
3. Use Star Micronics Cloud Services
1. Connect the printer to the Internet
- Connect the printer to a network which is connected to the Internet. Connect LAN Cable
2. Create a Star Micronics Cloud Services account and register the printer
There are multiple ways to create an account and register a printer. Perform account creation and printer registration work to suit your environment.
Create and register using the printer setup screen (Web Configuration):
Primarily for users using a PC
Create and register using Star Quick Setup Utility:
Users who have already installed Star Quick Setup Utility
Create and register using a camera:
Primarily for users using a smartphone or tablet
Create and register using the printer setup screen (Web Configuration):
- Check the printer IP address. Check Printer IP Address
- Open the printer settings screen (Web Configuration) via a web browser such as Google Chrome or Safari. Open Printer's Settings Screen
- From the menu or the menu button
at the upper left of the screen, open [Star Micronics Cloud] 
and click or tap [Connect your printer] 
. - By creating an account and signing in from the account creation page of Star Micronics Cloud Services, your printer will be registered in Star Micronics Cloud Services.
When using for the first time, start by creating an account from “Sign up now”.
Create and register using Star Quick Setup Utility:
- From Star Quick Setup Utility, open [Start Guide (Initial Settings)] - [Use Star Micronics Cloud Services], and tap [Start Registration].
- By creating an account and signing in from the account creation page of Star Micronics Cloud Services, and operating the printer as instructed on the screen, your printer will be registered in Star Micronics Cloud Services.
When using for the first time, start by creating an account from “Sign up now”.
- For details on Star Quick Setup Utility, refer to Use App.
Create and register using a camera:
- Access the following website from a smartphone or tablet that you will use.
Star Micronics Cloud Registration Website
- By creating an account and signing in from the account creation page of Star Micronics Cloud Services, and completing registration work as instructed on the screen, your printer will be registered in Star Micronics Cloud Services.
When using for the first time, start by creating an account from “Sign up now”.
3. Use Star Micronics Cloud Services
- Access Star Micronics Cloud Services website for stores or developers by using a PC*.
* The Star Micronics Cloud web services support only PC browsers. The supported browsers are Chrome, Safari, and Firefox.
Services for stores
Services for developers
Information about usage
This function is only available for users who registered with Star Micronics Cloud before September 30, 2021. The current services with your existing account will no longer be available after September 28, 2023.
To use new services that are renewed in January 2022, please update your printer FW to ver. 3.5 or later, and create a new account of the Star Micronics Cloud Services.
By transforming receipt printers into cloud-connected devices, we offer a variety of services to enable retailers to better engage and activate shoppers.
- Engage shoppers with Digital Receipts directly on their mobile devices.
- Offer your shoppers digital receipts.
- Receive instant customer survey results.
- Send digital promotions directly to shopper’s phones.
- Engage via the in-app messenger service.
For more information, check out the following URL.
Setup Instructions
To configure settings, take the following steps:
1. Confirm that the printer is ready for POS application
2. Create your Star Micronics Cloud account
3. Enable Services
4. Connect your printer
1. Confirm that the printer is ready for POS application
- Unpack, connect and ensure you can print to your printer from your Point of Sale software.
2. Create your Star Micronics Cloud account
- New account applications are no longer accepted for the old version of Star Micronics Cloud Services that can be worked with printer FW Ver 3.4 or earlier.
3. Enable Services
- Visit the dashboard of the Star Micronics Cloud Services then login with the username and password which you used to create your account.
Dashboard of Star Micronics Cloud (https://dashboard.starmicronicscloud.com)
- Complete your profile in [ACCOUNT] page.
- Subscribe to the services you would like to deliver to your shoppers on [Marketplace] page.
4. Connect your printer
- Check the current IP address Check Printer's IP Address
- Access the web configuration utility by browsing to the IP address of the printer. Open Printer's Setting Screen (Web Configuration)
- Input the same “User Name” and “Password” as you did when you created your Star Micronics Cloud account.
Caution
Please do not use the driver supporting Star Micronics Cloud together with Web Configuration's Star Micronics Cloud function at the same time. If do this, multiple QR code will be added to the receipts.
Note
Change the DNS server settings if necessary depending on your environment. Advanced Settings (LAN): Setting DNS