Daily Maintenance

To enable comfortable and safe use, conduct maintenance periodically. Before conducting maintenance, take note of the information in Safety Information - Maintenance.

External maintenance

1. Turn the power off

  • Turn the power off, and pull the power plug from the electrical outlet.


  • Wipe off the dirt on the plastic section using a soft, dry and clean cloth.
  • If it is very dirty, soak a soft cloth in water containing a very small amount of neutral detergent, completely squeeze the cloth and gently wipe off the dirt. Wipe off any moisture using a soft, dry cloth.

Caution

  • Do not use neutral detergent without diluting it. Otherwise, it will cause plastic parts to change color or deteriorate.
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Interior maintenance

1. Turn the power off

  • Turn the power off, and pull the power plug from the electrical outlet.

2. Open the printer cover

  • Hook your fingers into the cover open groove on both sides of the printer cover , and open the printer cover .

Thermal head
  • Put an alcohol solvent (ethanol, isopropyl alcohol) on a cotton swab and wipe the thermal area of the head.
  • Remove the blackened paper powder from the surface of the thermal head.

Caution

  • The thermal head is a part that can easily be damaged. Use a soft cloth and carefully clean the head so it does not get any scratches.
  • Do not clean the thermal head immediately after printing when it is still hot.
  • There is risk that static electricity may damage the head after the thermal head is cleaned so be careful about static electricity.
  • Turn the power on only after the alcohol has completely dried.
Rubber roller
  • Use a soft, dry cloth to wipe off the dirt from the rubber roller.
  • Rotate the rubber roller while cleaning to make sure that the whole roller is cleaned.
Paper holder
  • Remove any debris, dust and paper particles from the paper holder as well as any other objects that may have accumulated.

Caution

  • Avoid using air when removing debris, dust and paper powder from the vicinity of the paper roll storage space.
    When air is used, the debris, dust and paper powder may be blown into the interior of the printer, causing malfunction and such.
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