Compliance
Star Micronics Group Sustainability Code of Conduct
The Star Micronics Group Sustainability Code of Conduct provides standards for daily actions based on our corporate philosophy and its three guiding principles.
The Code has been translated into five languages—English, Chinese, Thai, German, and French—and is distributed to all Group officers and employees in booklet and digital formats.
All Group officers and employees are expected to understand the Code, comply with laws and regulations, respect social norms, and act with integrity and responsibility.
Compliance Promotion System
The company's Compliance Regulations defines the compliance promotion system as shown in the figure below.
Basic Policy of the Compliance Regulations （from the Compliance Regulations）
- The company fully recognizes that non-compliance can shake the company's management foundation, and positions thorough compliance as a basic principle of management.
- The company promotes business with a world-class compliance system in its global business activities.
- The company will develop the compliance activities set forth in the preceding paragraph. With this, the company will be highly appreciated by shareholders, customers, and all localities, will gain trust from the public and will establish it as one that will not lose.
Fundamental approach to anti-corruption
Our group firmly rejects all forms of corruption, including bribery, and we promote fair, transparent, and competitive practices and proper transactions. This policy is stated in the Star Micronics Group Sustainability Code of Conduct and is communicated to directors, executive officers, and all employees. We also require our business partners and suppliers to understand and respect the Star Micronics Group Sustainability Code of Conduct.
Violations are subject to disciplinary action under the relevant work rules and regulations. For reporting, we have established a compliance consultation desk.
Internal reporting system
Our Group has established a Compliance Hotline for receiving inquiries and reports regarding violations, or suspected violations, of laws and regulations, administrative guidelines, and internal rules. Through this system, we strive to detect and correct compliance violations at an early stage.
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Hotline Structure
To ensure convenience and objectivity, our Group has established the following two hotline channels:
- Compliance Committee Secretariat, headed by the General Affairs Manager
- External Hotline Desk, handled by an external attorney
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Reporting Methods and Whistleblower Protection
We are committed to maintaining an environment where employees and other eligible persons can seek consultation or make reports with confidence, thereby strengthening our compliance framework.
- Multiple reporting methods: Reports and consultations may be submitted by telephone, email, letter, or in-person meeting.
- Anonymous reporting: Anonymous reports are accepted.
- Whistleblower protection: In accordance with the Whistleblower Protection Act of Japan, dismissal or any other disadvantageous treatment on the grounds of making a report is strictly prohibited, and whistleblowers are protected appropriately.
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Eligible Users
The hotline is available to the following persons related to our Group.
Note: This excludes local employees of Star Micronics Manufacturing Dalian Co., Ltd. and Star Micronics (Thailand) Co., Ltd., as these companies have their own consultation channels.- Officers and all employees of our Group companies, including temporary employees, as well as persons who retired within the past one year
- Individuals, such as freelancers, who have business outsourcing relationships with our Group companies, as well as persons whose contracts ended within the past one year
- Job applicants to our Group companies
Conflicts of Interest
If an officer conducts a transaction that involves a conflict of interest with the Company, approval from the Board of Directors is required in accordance with the Companies Act and internal rules.
If such a transaction is carried out, the officer must promptly report the material facts of the transaction to the Board of Directors.
Fundamental stance on excluding antisocial forces
Our group does not associate with antisocial forces in any form, responds firmly to unjust demands, and does not engage in any transactions with entities related to antisocial forces or similar groups.
This policy is stated in the Star Micronics Group Sustainability Code of Conduct and is communicated to directors, executive officers, and all employees, with expectations that business partners and suppliers understand and respect the code as well.
We actively gather information on antisocial forces through regular channels, such as our headquarters’ prefectural countermeasures councils and other local bodies, and we educate directors, executive officers, and employees on appropriate responses to improper requests.
Violations are subject to disciplinary action under the relevant work rules and regulations. For reporting, we have established a compliance consultation desk.