Compliance

Compliance Promotion System

The company's Compliance Regulations defines the compliance promotion system as shown in the figure below.

Basic Policy of the Compliance Regulations (from the Compliance Regulations)

  1. The company fully recognizes that non-compliance can shake the company's management foundation, and positions thorough compliance as a basic principle of management.
  2. The company promotes business with a world-class compliance system in its global business activities.
  3. The company will develop the compliance activities set forth in the preceding paragraph. With this, the company will be highly appreciated by shareholders, customers, and all localities, will gain trust from the public and will establish it as one that will not lose.

Fundamental approach to anti-corruption

Our group firmly rejects all forms of corruption, including bribery, and we promote fair, transparent, and competitive practices and proper transactions. This policy is stated in the Star Micronics Group Sustainability Code of Conduct and is communicated to directors, executive officers, and all employees. We also require our business partners and suppliers to understand and respect the Star Micronics Group Sustainability Code of Conduct.
Violations are subject to disciplinary action under the relevant work rules and regulations. For reporting, we have established a compliance consultation desk.

Internal reporting system

The Company has established a hotline to receive consultations (Compliance Hotline) regarding acts that violate or are suspected of violating laws and regulations, administrative guidelines, and the Company’s internal regulations, with the aim of early detection and correction of compliance violations.
There are two Compliance Hotlines: at the Compliance Committee Executive Office and the Audit and Supervisory Committee, which accept reports and consultations from officers, employees, and temporary staff of the Company and the Group.
In order to make it easier for local staff overseas to use, we have established Compliance Committees and Compliance Hotlines at Star Micronics Manufacturing Dalian Co., Ltd. and Star Micronics Manufacturing (Thailand) Co., Ltd., our main production base overseas.
We have established an environment that makes it easy for users to consult with us, offering various methods of contact such as telephone, email, letter, and face-to-face meetings, as well as anonymous reporting. We are working to strengthen our compliance system so that each and every employee can maintain a high level of ethical standards.
The Company’s internal reporting system thoroughly protects whistleblowers by prohibiting dismissal or other disadvantageous treatment based on reports made in accordance with the Whistleblower Protection Act and other laws.

Fundamental stance on excluding antisocial forces

Our group does not associate with antisocial forces in any form, responds firmly to unjust demands, and does not engage in any transactions with entities related to antisocial forces or similar groups.
This policy is stated in the Star Micronics Group Sustainability Code of Conduct and is communicated to directors, executive officers, and all employees, with expectations that business partners and suppliers understand and respect the code as well.
We actively gather information on antisocial forces through regular channels, such as our headquarters’ prefectural countermeasures councils and other local bodies, and we educate directors, executive officers, and employees on appropriate responses to improper requests.
Violations are subject to disciplinary action under the relevant work rules and regulations. For reporting, we have established a compliance consultation desk.

For details of our initiatives, please see here.

Sustainability Report