Small Printers Support Top


Support is available at the salse company. If you have already purchased the product, please contact the seller.

Repair services

For repair requests, please contact the seller.

Cautions regarding product disposal

Please follow local ordinances or regulations when disposing of products.
Please initialize the network communication settings of the product from the viewpoint of information protection.
By performing this initialization, various information written to the printer will be erased and you can return to the state at the time of purchase. Please refer to the manual of your printer for details.
Also, if the printer driver is installed on your PC, please uninstall it as well. Please refer to software manual for each driver for details.

Request to customers who purchase products sold overseas
We apologize for any inconvenience caused by customers who have purchased our overseas products, but please contact the sales company you purchased the product, including technical details, maintenance, and repair services.


Star Micronics America,inc

Location: 65 Clyde Road, Suite G, Somerset, NJ 08873 U.S.A.
Telephone: (int+1)-848-216-3300
Web site:

Europe, Middle East & Africa

Star Micronics Europe,Ltd.

Location: Star House, Peregrine Business Park, Gomm Road, High Wycombe, Bucks HP13 7DL U.K.
Telephone: (int+44)-1494-471111
Facsimile: (int+44)-1494-473333
Web site:

Southeast Asia & India

Star Micronics Southeast Asia Co.,Ltd.

Location: 399 Interchange 21 Building, Unit 2105, 21st Floor, Sukhumvit Road, Klongtoey-Nua, Wattana, Bangkok 10110
Telephone: (int+66)-2-258-4631
Facsimile: (int+66)-2-258-4633
Web site:

China ( incl. Hong Kong & Macau )

Star-Asia Thecnology Ltd.

Location: Rm. 1906-8, 19/F., Enterprise Square Two, 3 Sheung Yuet Road, Kowloon Bay,Hong Kong
Telephone: (int+852)-2799-6682
Facsimile: (int+852)-2798-5050
Web site:


Triple Industries Taiwan Corp.

Location: 1F, No.31, Lane 245, Sec. 4, Pa-Teh Rd., Taipei, Taiwan
Telephone: (int+886)-2-2763-2715
Facsimile: (int+886)-2-2762-2192
Web site:


S-Printech Co.,Ltd.

Location: Rm.1005-1, 532, YANGCHEON-RO, GANGSEO-GU, SEOUL, 07549, KOREA
Telephone: (int+82)-2-3661-2070
Facsimile: (int+82)-2-3661-2199
Web site:


Star Micronics Pty. Ltd.

Location: Unit A, 15 Lagana Place, WETHERILL PARK, NSW 2164
Telephone: (int+61)-2-8788-1500

Other Regions

Star Micronics Co., Ltd.
Small Printers Sales Section

Location: 20-10 Nakayoshida, Suruga-ku, Shizuoka, Japan 422-8654
Telephone: (int+81)-54-263-7111 (English)
Facsimile: (int+81)-54-263-7114

Software and Manuals